At MS Mart, we strive to ensure your satisfaction with every purchase. If you are not fully satisfied with your order, our refund and return policy outlines how to proceed.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 5–7 business days.
If you receive a defective or incorrect item, please contact our support team within 48 hours of delivery. We will arrange a replacement or full refund based on availability.
Return shipping costs are the responsibility of the customer unless the return is due to our error (wrong or defective product).
For return or refund assistance, please contact support@msmart.biz.